Shop Assistant

Serco; Horley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a Retail Assistant for the Gatwick Immigration Removal Centre. The role involves managing stock levels, maintaining shop services for residents and staff, and ensuring an efficient ordering process. Ideal candidates will have prior experience in retail and be capable of working under pressure.

Benefits

Serco Benefits package

Pension – 6%

Employee Assistance Programme

Opportunities for career development

Genuine chance to make a difference

Company passionate about diversity and inclusion

Qualifications

• Experience of working within a retail environment.
• Experience of working in a high-pressure operation.

Responsibilities

• Provide comprehensive shop service to residents and staff.
• Manage stock control systems and participate in ordering.
• Maintain accurate sales and purchase records.

Skills

Interpersonal skills

Organizational skills

Communication skills

Supervisory skills

Risk management

Conflict management

Job description

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Serco: Gatwick Immigration Removal Centre

Permanent, Full Time

Here at Gatwick Immigration Removal Centre, we have an exciting opportunity for an experienced Retail Assistant who can develop and maintain effective relations with customers and external suppliers.

The key purpose of this role is to provide a comprehensive and efficient shop service to residents, dependent children, and staff. You will manage stock control systems to ensure adequate stock levels are maintained at all times and participate in the ordering process.

You will use computer-based software to service the residents' shop requirements and ensure that stock is held appropriately and securely to minimize shrinkage due to theft or deterioration. You’ll keep detailed and accurate sales and purchase records to facilitate efficient payments to suppliers and liaise with other departments when required.

What you'll need to do the role?

You will be self-motivated, able to use your own initiative, and work to tight deadlines. This role requires strong interpersonal skills, excellent organizational skills, good oral and written communication, supervisory skills, and a basic understanding of risk and conflict management. The following are also required:

• Experience of working within a retail environment
• Experience of working in a high-pressure operation

If you meet the above criteria, please apply today!

Why Serco?

A place you can make an impact: Gatwick IRC is focused on decency and respect in all aspects of care for residents, delivered at a critical time in their lives.

A place you can count on: Our diverse UK-wide operations offer opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you: We care for residents and support one another. We are a motivated team that encourages and helps you succeed through ongoing training and development.

What we offer

• Serco Benefits package
• Pension – 6%
• Employee Assistance Programme
• A role with a purpose
• Genuine opportunity for career development
• A chance to make a real difference in people's lives
• A company passionate about diversity and inclusion