Shop Assistant

Itchyfeet Recruitment Agency; Daliburgh; On-site; GBP 11,000 - 14,000; Part time

Job summary

Itchyfeet Recruitment Agency’s client seeks a part-time Shop Assistant to join their retail team in Guernsey. The role focuses on delivering excellent customer service and helping customers select products to meet their needs.

The job is permanent, 7 hours weekly, Saturdays 09:30 to 17:00, with flexibility for mid-week holiday cover or sickness/emergency shifts. Key duties include assisting customers, replenishing stock, keeping the shop clean and safe, handling the till and payments, and

Qualifications

• Reliability and responsibility across tasks.
• Present yourself well with confident, clear communication.
• Empathy and understanding toward customers.
• Friendly, approachable demeanor with a sales-driven approach.
• Ability to work in a team and independently when needed.
• Understand till operations and payment methods, including refunds/discounts.
• Desirable: health-conscious mindset and interest in nutrition.
• Retail experience is beneficial.

Responsibilities

• Assist customers with product choices and advise as required.
• Replenish stock on shop shelves after sales.
• Keep the shop clean and floor dry; maintain tidiness.
• Set up flood defence barriers at day end when needed.
• Engage in product training and monthly quizzes to boost knowledge.
• Ensure till has adequate change and stock is stored to keep floor clear.
• Report issues or price discrepancies to the relevant person.
• Manage cashing up procedures at the end of the day.

Skills

Reliability

Communication

Empathy

Customer service

Team player

Independent work

Cash handling

Till operation

Sales skills

Fluent English

Tools

POS system

Job description

Our client is seeking a part-time Shop Assistant to join their retail team in Guernsey. This role involves providing exceptional customer service and assisting customers in selecting products that meet their needs. The position is permanent with a commitment of 7 hours per week, specifically on Saturdays from 09:30 to 17:00. Flexibility is required for additional holiday cover during mid-week mornings and for sickness/emergency cover as needed.

JOB DUTIES:

• Assist customers with their product choices and provide advice as required.
• Replenish stock on shop shelves once items have been sold.
• Maintain a clean and tidy shop environment, ensuring the floor is dry on wet days to prevent accidents.
• Set up flood defence barriers at the end of the day when necessary.
• Engage in ongoing product training and participate in monthly quizzes to enhance product knowledge.
• Ensure the till has adequate change and that stock is stored appropriately to keep the shop floor clear.
• Maintain cleanliness of the shop, including shelves and flooring.
• Report any issues or price discrepancies to the relevant person.
• Manage cashing up procedures at the end of the business day, including banking and securing the shop.

JOB REQUIREMENTS:

• Demonstrate reliability and responsibility in all tasks.
• Present themselves well and communicate confidently and clearly.
• Show empathy and understanding towards customers.
• Exhibit a friendly and approachable demeanour.
• Maintain a sales-driven approach without being overly pushy.
• Be a team player while also being capable of working independently.
• Understand and operate the till and various payment methods, including managing refunds and discounts.
• Desirable criteria include a health-conscious mindset and interest in nutrition.
• Previous retail experience is beneficial.

WHAT YOU’LL LOVE:

This position offers a friendly and informal working atmosphere, where you will contribute to a team dedicated to supporting customers in living a healthy lifestyle. You will benefit from the opportunity to develop product knowledge and engage in a role that focuses on delivering excellent customer service.