Shop Assistant

British Red Cross; Church Stretton; On-site; GBP 19,000 - 23,000; Part time

Job summary

A charitable organization is seeking a Shop Assistant in Church Stretton. You'll be a key part of a friendly team, helping to run the shop with excellent customer service. Previous retail experience is essential. The position offers flexible hours and a range of benefits including annual leave and pension scheme.

Benefits

36 days annual leave

Up to 6% contributory pension scheme

Flexible working arrangements

Career development opportunities

Employee discounts

Mental health support

Cycle2Work scheme

Interest-free season ticket loan

Qualifications

• Previous retail experience and confidence in handling money.
• Strong communication skills and a passion for excellent customer service.
• A commercial mindset with an understanding of hitting targets.
• An ability to anticipate and meet customer needs to provide delightful service.

Responsibilities

• Assisting the shop manager to run a customer-focused shop.
• Creating a welcoming shopping environment and providing excellent customer service.
• Being the first point of contact for customers, operating the till, and creating displays.
• Sorting stock and preparing items for display.

Skills

Retail experience

Customer service

Communication skills

Commercial mindset

Job description

Shop Assistant

Location: Church Stretton

Hours: 7 per week (Flexible for 1 day per week)

Contract: Fixed term for 6 months

Salary: £22,932 per annum based on 35 hours per week

Are you a retail superstar who is passionate about helping make a difference?

We're looking for a Shop Assistant to join our friendly team. This opportunity will help you develop retail skills while making a positive impact. Join us in our mission to spread kindness!

Why work for the Red Cross?

“The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis.” - Deborah, Shop Manager

What does a day in the life of a Shop Assistant involve?

• Assisting the shop manager to run a customer-focused shop that is the 'window of the British Red Cross' on the high street.
• Helping to create a welcoming shopping environment and providing excellent customer service.
• Working confidently on the shop floor, being the first point of contact for customers, operating the till, and creating displays.
• Sorting stock and preparing items for display behind the scenes.

What does it take to be a successful Shop Assistant?

• Previous retail experience and confidence in handling money.
• Strong communication skills and a passion for excellent customer service.
• A commercial mindset with an understanding of hitting targets.
• An ability to anticipate and meet customer needs to provide delightful service.

The closing date for applications is 23:59 on Thursday, 28th August 2025. Early applications are encouraged as we reserve the right to close the advert early.

What will you get in return?

• 36 days annual leave (including bank holidays) plus the option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working arrangements.
• Wide range of career development opportunities and training.
• Access to discounts via Blue Light Discount Card and employee benefits platform.
• Mental health and wellbeing support.
• Supportive team environment.
• Cycle2Work scheme leasing bicycles.
• Interest-free season ticket loan.

At The British Red Cross, we pride ourselves on our diverse and inclusive workforce. We are committed to providing an environment where all staff and volunteers can bring their true selves without fear of discrimination. We support this through regular data reporting and various networks including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Youth Network.

Together, we are the world's emergency responders.