Shipping Supervisor

Manitou Bf; Shrewsbury; On-site; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k match

Tuition reimbursement

Wellness activities

Job summary

Manitou Group is seeking a shift supervisor for its Belvidere, IL site to direct the daily Shipping Operations on the 2nd shift (10am–7pm). You will lead a team, schedule labor, and oversee order fulfillment, inventory, and safety compliance.

In this role you will coach staff, monitor KPIs, partner with cross-functional teams, and ensure Lean practices drive continuous improvement and on-time delivery within a fast-paced distribution environment.

Qualifications

• Bachelor’s degree in business or related field as required; experience considered in lieu of degree.
• 3–5 years shipping/warehouse operations experience with lean management.
• Strong leadership, coaching and communication skills.
• Proficiency with Google Suite andERP systems; familiarity with barcode scanning systems.

Responsibilities

• Direct daily Shipping Operations and labor scheduling.
• Monitor and coach team performance; track KPIs.
• Oversee order fulfillment, inventory accuracy, and safety compliance.
• Ensure 5S and lean practices are applied; participate in continuous improvement.

Education

Bachelor’s Degree in Business Administration or related field

Lean management exposure

Team leadership

Communication & coaching

Self-motivated

Tools

Google Suite

ERP system

Barcode scanning system

Job description

Manitou is purposefully committed to you, its people. Based on a “One United Team” focus, we internationally cultivate our purpose-driven and agile work environment. As an equal opportunity employer, we cultivate, build and elevate our more than 6000 employees and their diversity across more than 30 countries we operate in. There are 6 main plants with locations in France, the USA, India, Italy and more than 30 subsidiaries all around the world.

Are you looking for a new opportunity? Join us to be part of our continuous success.

GENERAL ACCOUNTABILITY:

Responsible for directing all daily activities of the Shipping Operations including labor scheduling, customer order fulfillment, woodshop custom packaging, supervising and coaching to achieve daily goals and customer satisfaction while ensuring all safety programs, inventory/quality expectations and service levels are being met. This position reports directly to the Parts Distribution Center Manager.

This position covers our 2nd Shift operations Monday-Friday from 10am-7pm.

DUTIES & RESPONSIBILITIES:

Plan and schedule daily workforce allocation

Understand barcode scanning system processes and requirements to provide support/direction and training as needed

Validate Data, record data and manage Team performance using DPR (Daily Performance Tool)

Monitor and Review individual job performance and coach as needed

Understand and manage end-to-end supply chain, inventory, and order processes within the Reflex System.

Insure Inventory and Quality Control Standards & Practices are being followed and meet expectations as they relate to customer order fulfillment

Responsible to help maintain cleanliness and 5S standards within the operation and continue to help develop the 5S program in the areas

Participate in budget preparation and capex projects

Working with Parts Distribution, Technology, and Projects Manager

Responsible for managing supplies for all warehouse supplies and safety equipment in the department

Monitoring of safety program, safety training & recordkeeping

Report quality and performance KPIs & practice root cause investigation and prevention of new occurrences to reduce errors in the department

Oversee Export Program, weekly air shipments, monthly ocean shipments and sensitive documentation is managed and filed appropriately

Responsible for carpentry custom packaging and ensuring safe practices are being followed to prevent injuries

Must be able to lift up to 50 lbs as part of the job function while using safe lifting requirements

Must be willing to be cross-trained in other areas in the warehouse as needed

Must perform within the Company Safety Program & Policies

EXPERIENCE:

2+ years of experience leading a team within a Manufacturing or Distribution facility

Previous experience with a Barcode Scanning System/handheld preferred

Previous experience using an ERP system

Forklift Certification preferred (order picker, reach truck) – must be able to pass the forklift certification test

EXPERTISE:

Must be a self-starter, motivated and focused to work independently within the established perimeters assigned

Must have solid communication and coaching skills

Computer skills are a must; Google Suite, reporting and data entry

Must be able to work with others and focus on team empowerment

Attention to detail and organizational skills

Learn Lean Philosophy within the organization to focus on and participate in Continuous Improvement & Learning to improve processes, efficiencies and increased profitability

EDUCATION:

Bachelor’s Degree in Business Administration or related field; experience considered in lieu of

3-5 years experience in shipping operations with a focus on warehouse or lean management

INTERNAL & EXTERNAL CONNECTIONS:

Internal Connections: Supervisors, Associates, Parts Logistics Team, Purchasing

External Connections: Customers, Vendors

What does MANITOU Group offer?

• Base Salary Range between $65,000 – $75,000 per year, plus a potential quarterly bonus based on performance metrics
  • *Actual pay determined by experience level, skills, qualifications & work location
• This position is located onsite in Belvidere, IL.
• Travel Requirements – could potentially travel periodically to North American Headquarters in West Bend, WI
• In addition to an inclusive compensation package, we offer a comprehensive benefits program including Medical/Dental/Vision, a matching 401k, tuition reimbursement, volunteer program, wellness activities, employee and family activities throughout the year and so much more!
• Applicants must be authorized to work in the United States
• Manitou Group is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status or disability status.