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A leading company is seeking a Shipping and Logistics Administrator to oversee and coordinate shipping activities within a nationwide network. The successful candidate will manage logistics, ensuring efficiency while optimizing costs and maintaining customer satisfaction. This is a data-driven role, ideal for someone with strong analytical skills and experience in logistics operations.
Job DescriptionJob DescriptionShipping and Logistics AdministratorJob Description
We are looking for a Shipping and Logistics Administrator to oversee our shipping activities. The Shipping and Logistics Administrator (SLA) will coordinate the interactions between customer purchases, third-party carriers, and the BCET Customer Care and Accounting teams. This involves ensuring the efficient and timely booking of shipments through our nationwide network of carriers, monitoring and updating the status of booked shipments, and upon completion of shipments, payments are released to the assigned carriers.
The Shipping and Logistics Administrator position is a data-centered position. The successful candidate will have strong analytical and reporting skills. In addition to coordinating the shipment operations, the SLA will be responsible for ensuring that shipments are a profit center for the company by purchasing shipment services economically while maintaining timelines and customer satisfaction.
The Shipping and Logistics Administrator is responsible for creating, maintaining, and continually enhancing the standard operating procedures of the Shipping operations. The SLA is also responsible for the training and performance monitoring of all BCET employees who perform Shipping activities.
Responsibilities
Plan shipments based on product availability and customer purchases
Track orders to ensure timely deliveries
Prepare shipping documents (like invoices, purchase orders, and bills of lading)
Coordinate our supply chain procedures to maximize the quality of delivery
Maintain updated records of orders, suppliers, and customers
Oversee items sold on backorder and escalate to ensure the products are made available as soon as possible
Ensure all information is available, updated, and tracked so that the Customer Care Team can communicate with customers about the status of their orders
Requirements and skills
Work experience as a Logistics Administrator, Warehouse Administrator or similar role
Knowledge of logistics software or transport management systems
Excellent attention to detail
Strong analytical skills
Exemplary reporting and data visualization skills
Excellent organizational and time-management skills
Outstanding communication skills
Planning shipments based on product availability and customer requests
Tracking orders to ensure timely deliveries
Preparing shipping documents (like pick lists, bills of lading, and liability releases)
Proactively identifying delayed or problematic shipments and resolving or escalating the concerns
Experience
Minimum two years experience in shipping and logistics supervisory role
Minimum five years experience in shipping and logistics non-supervisory role
Minimum associate degree in logistics, operations, or relevant field