Shift Technician

Dalkia Energy Services Ltd; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Life Assurance

Pension scheme

Private medical insurance

Employee recognition programmes

Volunteering day

Flexible Benefits Scheme

Job summary

Dalkia UK is seeking a permanent Shift Technician to join the Tate Britain facility. The role covers 42 hours weekly on a 5 on/4 off and 5 on/5 off pattern, spanning day and night shifts.

You’ll perform planned and reactive maintenance, ensuring building services operate reliably and safely, with a focus on electrical systems and plant performance. The ideal candidate will have City & Guilds electrical qualifications, relevant safety training, and experience with PPM schedules.

Qualifications

• City & Guilds Part 1 and 2 (Electrical Installation 2360) or equivalent.
• IBIE/I.E.E. 16th/17th Edition or equivalent registrations.
• Experience with building maintenance and PPM schedules.

Responsibilities

• Carry out planned preventative maintenance on building services and react to issues.
• Operate and maintain electrical lighting, distribution, and controls.
• Respond to call-outs and emergencies; provide site reports and logs.
• Manage minor projects, safety procedures and subcontractor activities.
• Support other trades and cover for staff as needed.

Skills

Electrical fault diagnosis

Building services knowledge

Planning & organising

Teamwork

Problem solving

Education

City & Guilds 2360 Part 1/2 or equivalent

Job description

About Dalkia UK

At Dalkia, we’re driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together.

Backed by EDF, Britain’s biggest generator of low carbon electricity, we’re a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career.

Dalkia have an opportunity for a permanent Shift Technician to be based at our client’s facility Tate Britain.

Hours

42 hours per week

Rota covering Day shifts and Night shifts:

5 on, 4 off, 5 on, 5 off, 4 on, 5 off

6.30am – 6.30pm / 6.30pm – 6.30am

Job Purpose

• To carry out planned preventative maintenance to the Building Services encompassing reactive works and emergency procedures ensuring they are expedited with the minimum delay. Able to work unsupervised and apply own initiative working across a rostered 24/7 shift arrangement across Tate’s London Portfolio.
• Systems & Suites Guardian
• Permitting and Subcontractor Management
• Emergency Procedures
• Customer Reactives and Requests
• Minor Projects
• Event Support

Aims and Objectives

• Ensure adherence to Health and Safety at all times
• To be responsive and cooperative and achieve the required tasks set
• Be part of a cohesive working team to provide a high level of service to the customer.
• To carry out PPM in accordance with set schedules, ensuring engineering stansards are maintained in order to maximise the operational effectiveness and reliabiity of the Plant and associated mechanical and electrical systems.
• To operate building services plants to ensure optimum performance and environmental conditions are maintained within set parameters
• To ensure all site procedures are complied with
• To ensure quality assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with PPM and plant.
• Meet /exceed service level agreement objectives where set

Key Responsibilities and Accountabilities

• Repair of electrical systems and controls associated with Heating and Ventilating Building Services.
• Operation, repair and maintenance of lighting and distribution systems.
• Electrical fault diagnosis associated with the PPM or Reactive maintenance of the site.
• Provide reports in relation to work and equipment as required, including completion of site logs utilising all reporting tools.
• To maintain stores systems.
• To respond to call outs and cover breakdowns and emergencies associated with the plant services aspects of the contract as required.
• Repair and resolve public health system issues.
• Assist other trades as required. To undertake miscellaneous duties as instructed.
• Provide cover for other staff when on holiday or during sickness absence

Health and Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy

Working Relationships

Internal

To work coherently with other members of the SPIE team, receive and act on calls from the FM help desk, work planner, Lead Technician and managers.

External

Customer duty management staff, security and general customer employees to deliver first class service, liaison and assistance with SPIE specialist contractors as required

Person Specification

Qualifications, Experience, Knowledge and Skills

Essential

• City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or
• 16th or 17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent; or
• Electrical Apprenticeship – gained within the building maintenance industry
• Health and Safety Training
• GCSE (or ’O' Level equivalent’ passes in Maths and English or recognised equivalent
• Experience with similar maintenance duties including fault diagnosis and rectification.
• Experience in the Electrical aspects of general building PPM schedules
• Experienced in electrical installation work.

Desirable

• City & Guilds Part 3 (Electrical Installation 2360) or recognised equivalent
• Experience in computer PPM management systems (Concept EVO)
• Understanding of High Voltage / LV switching Competent /Authorised person activities
• Basic Mechanical experience/knowledge
• Supervisory experience for future development

Competencies

• The core support team competency framework for the position are:
• Teamwork - actively contributes to the team and strives to improve teams’ effectiveness through personal commitment.
• Planning, Organising & Executing – able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales and flexible.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Provide cover – understands the importance for covering colleagues for holiday and sickness as required and late arrivals.
• Risk Management – is aware on the impact on risk to the business and applies the necessary controls.
• Adaptability – is responsive and open to changing circumstances and requirements.
• Drive for Excellence – aims to deliver a high standard of work.
• Self Motivation and Development– is confident in own ability and is motivated to deliver, using opportunities to further develop and remain calm in emergency situations.
• Customer Awareness – responsive to the needs of the customer and aims to deliver customer satisfaction and exceed expectation

Role Specific Objectives

Refer to individual PDRs and Technical competency assessment reports.

Engagement and participation in contract specific training plans will be compulsory including regular progress reviews with a target score up to 82% to be attained within 6 months

Benefits

• 25 days holiday increasing with length of service, plus Bank Holidays + birthday off, + option to purchase additional 5 days
• Life Assurance
• Pension scheme
• Private medical insurance (after 1 year service)
• Employee recognition programmes which reward exceptional achievements
• Employee Referral bonus with generous bonuses for ’referring a friend’
• The opportunity to use one working day per year volunteering to help the local community
• Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
• Company sick pay
• Access to wellbeing programmes
• Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
• Full induction and training
• Smartphone and Tablet / laptop (where applicable for role)
• Uniform and PPE (where applicable for role)
• Access to our extensive career portal with career planner tool and online learning

Our Values

People First – It starts with health, safety and wellbeing

Better Together – A collaborative team

Trusted Partners – Dedicated to our clients’ success

Taking Responsibility – Making a positive difference

Equity, Diversity & Inclusion

We’re committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you.