Shift Technician

Serco; Bordon; On-site; GBP 30,000 - 40,000; Full time

Job summary

Serco is seeking a Satellite Communications Technician for a permanent position at TCS Oakhanger in Bordon. The role involves supporting the US Space Force, operating satellite systems, and performing maintenance and troubleshooting. Candidates should have strong technical skills and relevant qualifications, with opportunities for training and development. A competitive salary and comprehensive benefits package are offered.

Benefits

Pension: Up to 6% contributory scheme

Holidays: 25 days' annual leave plus bank holidays

Employee Assistance Programme

Discounts with 1,000 retailers

Charity support and volunteering day

Qualifications

• Experience in a technical role dealing with testing and problem resolution.
• Ability to achieve and maintain Security Clearance.
• Willingness to undergo training for Crypto Authorisation and as a rescue climber.

Responsibilities

• Configure and operate satellite ground and communication systems.
• Perform routine maintenance, checks, and troubleshooting.
• Engage in technical discussions and document reviews.

Skills

Electronics

Electrical

IT

Mechanical

RF (Radio Frequency)

Problem Resolution

Education

GCSE Grade C Maths and English

BTEC Level 3 Diploma in Electronic Engineering

CompTIA Security+ Certification

Tools

Microsoft Office 365

Job description

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Satellite Communications Technician
TCS Oakhanger
Permanent, Full time, 40.75 hours per week (Rostered shift pattern)

Competitive salaries plus benefits (Shift allowance included)

At Serco we are looking to recruit a Shift Technician to join the Satellite Communications Teams at TCS Oakhanger in Bordon, working on behalf of the US Space Force.

The TCS contract falls under Serco’s Space and Security division. The Technician role is to configure for real time support and operate a variety of satellite ground and communication systems. The role also carries out performance of routine maintenance, system checks and tests, and troubleshooting / rectification. The Shift Technicians will follow a rotational Shift Pattern, as a member of one of the four site shifts.

The role will suit someone with experience working in a technical role dealing with testing and problem resolution. This is a multi-discipline role covering Electronics, Electrical, IT, Mechanical & RF (Radio Frequency). Full training will be provided, mentorship and support will also be provided for the successful candidate with a desire to learn new skills and become an integral part of the team.

Main responsibilities of the role include:

• Reporting to the Operations Manager
• Comply with Serco’s Management Systems, USSF and MOD policies / procedures
• Configuration and error free real time operation of a variety of satellite ground and communication systems. Performance of routine maintenance, system checks and tests, and fault troubleshooting / rectification.
• Once fully certified, will act as senior person in operational areas when required, and report all events to the Operations Manager.
• Engage in technical discussions with stakeholders (US operations management) and Serco management teams on site issues
• Shift Technicians will work a pattern of 12-hour shifts. They will join their shift after initial Operator Training and certification of Operator Position
• Carry out Document Reviews, Risk Assessments and Planned General Inspections as required.
• Opportunity for overtime/TOIL will become available once fully certified.
• Assist with training of new hires

What you’ll need to do the role:

• Ability to achieve and maintain Security Clearance
• GCSE Grade C Maths and English
• Electronic Engineering BTEC level 3 diploma(Access to further learning via our learning and development programs)
• Complete CompTIA Security+ certification as per site requirements of which training, learning and development will be provided for you to pass the certification.
• Good knowledge Microsoft Office 365 packages.
• Willing to become Crypto Authorised if required; training provided.
• Willing to become a rescue climber; training provided.

What we offer:

• Salary:Competitive salaries with annual reviews
• Pension:Up to 6% contributory pension scheme
• Holidays:25 days' annual leave plus bank holidays
• Training and development:We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing:24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts:Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme:Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity:Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link .We’re also a signatory of the UK GovernmentsWomen in Defence Charter, to find out more please click here .

Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.