Shift Supervisor/Team Leader – Full Time

Subway Group; Exeter; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Above minimum wage

Food allowance

Employee discounts

Holiday pay

Team environment

Training & development

Franchise stability

Job summary

Subway Group in Exeter is seeking a dedicated Shift Supervisor/Team Leader to oversee busy shifts, ensuring fast, friendly service and high sandwich quality.

You will supervise a team, manage customer satisfaction, food safety, and store standards, while developing your leadership skills in a fast-paced retail environment.

We offer a competitive hourly rate, shift flexibility, and opportunities for training and progression within the franchise.

Qualifications

• Shift Manager, Team Leader or Supervisor experience is preferred.
• Strong communication skills and customer‑facing experience.
• Ability to work on own initiative and lead a team.
• Excellent timekeeping and attendance record.
• Reliable and flexible to cover shifts as needed.

Responsibilities

• Provide excellent customer service.
• Food preparation and ensuring quality.
• Manage food safety and hygiene standards.
• Handle paperwork and cash transactions.
• Maintain clean, high standards of store operation.
• Assist Store Manager to deliver great customer experiences.
• Lead from the front and develop the team.

Skills

Communication skills

Initiative

Team leadership

Timekeeping

Flexibility

Job description

Location: Honiton Road Exeter

Shift Hours: Full Time

As a Subway Shift Supervisor/Team Leader you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same.

Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast-paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance.

As a Subway Shift Supervisor/Team Leader you will be a flexible, reliable, motivated individual ideally with previous shift management experience.

Responsibilities of a SubwayShift Supervisor/Team Leader

• Providing excellent customer service
• Food preparation
• Managing food safety
• Paperwork & Cash handling
• Cleaning to a high standard
• Carrying out tasks as assigned by Senior Management
• Assisting the Store Manager to maintain a high quality of store operation, ensure customer satisfaction and maintain sandwich quality
• You will drive the team to exceed all customer expectations through your sheer passion and desire for the product
• You will lead from the front, be a real hands-on leader and assist in the development of the team.

Requirements of a SubwayShift Supervisor/Team Leader

We want to hear from you if you have had any Shift Manager, Team Leader or Supervisor experience!

• Effective communication skills
• Ability to work on own initiative
• Ability to lead and motivate a team
• Excellent Timekeeping and attendance
• Flexibility & Reliability

Calling all Shift Supervisors & Team Leaders! If that is you then read on as we have vacancies in our Subway store!

Becoming a Subway Shift Supervisor/Team Leader is a fantastic route into Store Management for anyone interested in a career within the catering, retail or hospitality industries.

Benefits of being a SubwayShift Supervisor/Team Leader

• Competitive hourly rate dependent on age but always above National Minimum Wage and National Living Wage
• On-shift food & drink allowance
• An Employee Benefits Package which gives you access to thousands of discounts from high street shopping to cinema tickets and money off holidays!
• Accrued Holiday Pay and access to SSP when required
• A passionate and fun team environment
• Fantastic training and development opportunities
• Join an established, successful franchise