Shift Supervisor - Store 78285, COVENTRY ARENA SHOPPING PARK DT

Starbucks Coffee Company; Coventry; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading coffee retailer is looking for a Store Supervisor to manage shift operations in a fast-paced environment in Coventry. The ideal candidate will be responsible for motivating the team, ensuring operational excellence, and providing exceptional customer service. This role offers competitive benefits including holiday pay, discounts, and comprehensive training.

Benefits

28 days holiday a year plus additional special day

Free drinks and food during shifts

Store bonus program

Bean stock options

Comprehensive training

30% partner discount

Interest-free loans for rental deposit

Free 24/7 Employee Assistance Programme

Monetary awards for long service

Qualifications

• Experience in a supervisory or leadership role in a retail environment.
• Ability to lead and motivate a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead shift operations and coach partners.
• Ensure optimal store performance and profitability.
• Motivate the team to enhance customer experiences.

Job description

Store Supervisor – Starbucks

We're excited to invite you to join our team as a Store Supervisor. In this role you will lead shift operations, coach partners, and deliver the Starbucks Experience in a fast‑paced retail environment.

Responsibilities

• Collaborate with the Store Manager to lead great shifts, support partners, and inspire best moments for our partners and customers.
• Set priorities and delegate tasks to drive store profitability.
• Motivate the store team to create every partner and customer moment right, anticipating and resolving any potential issues.
• Identify teachable moments to share best practices with the team.
• See challenges as opportunities for continuous improvement to drive operational excellence.
• Execute store operations during scheduled shifts, including organizing opening and closing duties.
• Ensure all partners follow Starbucks operational policies and procedures, including cash handling and safety and security.
• Provide quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards and following health, safety and sanitation guidelines.

Benefits

• 28 days holiday a year (including Bank Holidays) + an additional special day to celebrate a special moment in your life each year.
• Free drinks and food when you're on shift.
• Store bonus program.
• Bean stock options for all partners (own part of Starbucks!).
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy.
• A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
• Discounts with local and national retailers through the Perks at Work platform.
• Life assurance.
• Home Sweet Loan (interest‑free loans that can be paid back over 12 months to help pay your rental deposit).
• A free 24/7 Employee Assistance Programme available to you and your family.
• Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners.
• Great long‑term career opportunities in store and support center.

Application Process

Application > CV review > first stage interview > second stage interview > offer and onboarding.

Equal Opportunity Statement

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them!