Shift Supervisor - Retail Team Lead (Hybrid)

Lego Group; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group in Greater London is seeking a proactive Store Supervisor to assist the ASM and SM with holiday, attendance, and team scheduling, and to supervise Sales Associates during shifts, ensuring policy-compliant handling of issues.

You will help maintain stockroom organisation, merchandise presentation, and support loss prevention targets, while working within a hybrid model averaging three days in the office.

Responsibilities

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
• Complete orders for store and office supplies in line with guidelines and operating budgets
• Ensures money handling procedures are followed by all Sales Associates
• Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

Job description

The LEGO Group in Greater London is seeking a proactive Store Supervisor to assist the ASM and SM with holiday, attendance, and team scheduling, and to supervise Sales Associates during shifts, ensuring policy-compliant handling of issues.

You will help maintain stockroom organisation, merchandise presentation, and support loss prevention targets, while working within a hybrid model averaging three days in the office.