Shift Supervisor: Lead & Train Teams to Wow Guests

Mitchells & Butlers PLC; Backworth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts across brands

Wagestream access

Company shares

Employee helpline

Job summary

Toby Carvery, part of Mitchells & Butler PLC, is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. You’ll train staff, oversee shifts, and ensure high standards of cleanliness and safety while contributing to a friendly, welcoming atmosphere.

Join a bustling hospitality brand that values memorable experiences, teamwork, and personal growth. A supportive environment with flexible shifts and staff benefits awaits the right candidate.

Qualifications

• Experience in food-service or hospitality is preferred.
• Ability to train and guide team members to maintain service standards.
• Strong communication and guest-facing skills.

Responsibilities

• Assist in day-to-day site operations as host and service leader.
• Act as shift leader and role model for the team.
• Lead training and support colleagues to deliver great guest experiences.
• Maintain high standards of cleanliness and safety throughout the shift.

Skills

Customer service

Team leadership

Training

Communication

Tools

POS system

Job description

Toby Carvery, part of Mitchells & Butler PLC, is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service. You’ll train staff, oversee shifts, and ensure high standards of cleanliness and safety while contributing to a friendly, welcoming atmosphere.

Join a bustling hospitality brand that values memorable experiences, teamwork, and personal growth. A supportive environment with flexible shifts and staff benefits awaits the right candidate.