Shift Supervisor: Lead & Train Guests (Flexible Shifts)

Miller & Carter; Basingstoke; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across brands

20% discount for friends & family

Wagestream

Team socials

Job summary

Miller & Carter in Basingstoke is seeking a proactive Shift Supervisor to welcome guests, lead a team and sustain service excellence. You’ll be responsible for daily operations, guest experience, and training new staff to uphold brand standards.

We offer flexible shifts, generous staff discounts across all brands, access to Wagestream for earned-pay, and lively team socials. Join a supportive Mitchells & Butlers family and help ensure every guest feels valued.

Qualifications

• Passion for great service and training great people.
• Enthusiasm for hospitality and leading a team to deliver memorable guest experiences.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training others

Health & safety awareness

Job description

Miller & Carter in Basingstoke is seeking a proactive Shift Supervisor to welcome guests, lead a team and sustain service excellence. You’ll be responsible for daily operations, guest experience, and training new staff to uphold brand standards.

We offer flexible shifts, generous staff discounts across all brands, access to Wagestream for earned-pay, and lively team socials. Join a supportive Mitchells & Butlers family and help ensure every guest feels valued.