Shift Supervisor & Guest Experience Leader

Miller & Carter; Park Gate; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount across brands

20% discount for friends & family

Wagestream access

Team socials

28 days paid holiday

Pension

Job summary

Miller & Carter - Southampton is seeking a Shift Supervisor to help run daily operations, welcome guests, and lead a friendly, guest-focused team. You will mentor staff, uphold service standards, and contribute to a safe, clean dining environment.

Join a brand known for its steakhouse experience, with opportunities for training and progression. This role offers flexible shifts, staff discounts, and pension benefits as part of Mitchells & Butlers’ hospitality group.

Qualifications

• Hospitality supervisory experience preferred.
• Ability to train and develop staff.
• Strong customer service mindset and guest relations.

Responsibilities

• Oversee day-to-day site operations and guest greeting.
• Act as shift leader and role model for the team.
• Support training and development of team members.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Training others

Guest service

Safety standards

Job description

Miller & Carter - Southampton is seeking a Shift Supervisor to help run daily operations, welcome guests, and lead a friendly, guest-focused team. You will mentor staff, uphold service standards, and contribute to a safe, clean dining environment.

Join a brand known for its steakhouse experience, with opportunities for training and progression. This role offers flexible shifts, staff discounts, and pension benefits as part of Mitchells & Butlers’ hospitality group.