Shift Supervisor: Lead Service & Flexible Shifts

Horse & Jockey; Wolviston; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends & family

Wagestream access

Pension

28 days holiday

High-street shopping discounts

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers is seeking a Shift Supervisor at the Horse & Jockey pub to warmly welcome guests, lead a team, and train staff. You’ll oversee daily operations, foster great service, and ensure cleanliness and safety across the site.

The role offers a competitive salary, pension, generous holiday allowance, and extensive staff discounts across brands. The position emphasizes flexible shifts, team spirit, and a supportive work culture within a beloved pub brand family.

Qualifications

• Experience in hospitality supervisory roles preferred.
• Strong customer service mindset and ability to train staff.
• Proactive in maintaining cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site, hosting guests and leading your team.
• Be a shift leader.
• Role model for your team, helping with training.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Training others

Health and safety

Job description

Mitchells & Butlers is seeking a Shift Supervisor at the Horse & Jockey pub to warmly welcome guests, lead a team, and train staff. You’ll oversee daily operations, foster great service, and ensure cleanliness and safety across the site.

The role offers a competitive salary, pension, generous holiday allowance, and extensive staff discounts across brands. The position emphasizes flexible shifts, team spirit, and a supportive work culture within a beloved pub brand family.