Shift Supervisor: Lead Guests, Train Teams, Flexible Shifts

Bacchus Bar; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discount across brands

20% discount for friends and family

Wagestream

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Bacchus Bar, part of Mitchells & Butlers and Nicholson’s pubs, is hiring a Shift Supervisor to welcome guests and lead a small team with a passion for great service. The role focuses on hosting, serving, and guiding staff to deliver memorable experiences in a busy pub environment.

You'll help train colleagues, maintain high cleanliness and safety standards, and ensure smooth day-to-day operations. The company offers flexible shifts, staff discounts across brands, pension and holidays, with a

Qualifications

• Experience in hospitality and guest service.
• Ability to lead a small team and train others.
• Commitment to high cleanliness and safety standards.

Responsibilities

• Assist in day-to-day site operations, greet guests and lead the team.
• Lead shifts and manage staff on duty.
• Train and coach team members.
• Maintain cleanliness and safety standards.

Skills

Customer service

Team leadership

Training others

Hospitality mindset

Job description

Bacchus Bar, part of Mitchells & Butlers and Nicholson’s pubs, is hiring a Shift Supervisor to welcome guests and lead a small team with a passion for great service. The role focuses on hosting, serving, and guiding staff to deliver memorable experiences in a busy pub environment.

You'll help train colleagues, maintain high cleanliness and safety standards, and ensure smooth day-to-day operations. The company offers flexible shifts, staff discounts across brands, pension and holidays, with a