Shift Supervisor: Lead Guest Experience & Team Training

Toby Carvery; North Tyneside; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Friends & family discount

Earned pay access

Fun team culture

Team socials

Pension

Holiday entitlement

Staff discounts

Free shares

Employee helpline

Job summary

Toby Carvery in Shiremoor is seeking a dedicated Shift Supervisor to lead a hospitality team and ensure guests receive warm, efficient service. You’ll host, serve, supervise staff on shift, and model high standards of cleanliness and safety while training others to shine.

Join a busy, friendly team at the home of the roast, enjoy flexible shifts and staff discounts, and contribute to memorable dining experiences across our brands.

Qualifications

• Experience leading a hospitality team is preferred.
• Proven ability to train and coach staff on shift.
• Strong customer service and communication skills.

Responsibilities

• Lead on-shift operations and guest service.</br>Be a shift leader and role model for your team.
• Train and support team members to deliver great experiences.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Training

Health & safety

Job description

Toby Carvery in Shiremoor is seeking a dedicated Shift Supervisor to lead a hospitality team and ensure guests receive warm, efficient service. You’ll host, serve, supervise staff on shift, and model high standards of cleanliness and safety while training others to shine.

Join a busy, friendly team at the home of the roast, enjoy flexible shifts and staff discounts, and contribute to memorable dining experiences across our brands.