Shift Supervisor: Lead Guest Experience & Team Training

Miller & Carter - Mailbox; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% discount for friends and family

Wagestream access to earned pay

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

Miller & Carter - Mailbox in Birmingham is seeking a Shift Supervisor who will welcome guests, lead a team, and uphold outstanding service standards across the restaurant floor.

You will train staff, manage day-to-day operations, and ensure cleanliness and safety, contributing to a welcoming dining experience. This role offers competitive pay, benefits, and opportunities for progression.

Qualifications

• Experience in hospitality or restaurant supervision is beneficial.
• Ability to lead a team and train staff.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Staff training

Shift management

Job description

Miller & Carter - Mailbox in Birmingham is seeking a Shift Supervisor who will welcome guests, lead a team, and uphold outstanding service standards across the restaurant floor.

You will train staff, manage day-to-day operations, and ensure cleanliness and safety, contributing to a welcoming dining experience. This role offers competitive pay, benefits, and opportunities for progression.