Guest-First Shift Leader & Team Trainer

Miller-; Birmingham; Presencial; GBP 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible shifts

Discounts across brands

Wagestream

Team socials

Pension

28 days paid holiday

Free shares

Employee helpline

Descripción de la vacante

Miller & Carter, located at the Mailbox in Birmingham, is seeking a Shift Supervisor to lead daily operations, host guests with warmth, and drive team performance. You will coordinate shifts, mentor team members, and uphold high standards of service and safety in a busy restaurant environment.

Join a renowned steakhouse brand that values training, teamwork, and customer experience. Enjoy flexible shifts, strong staff discounts, and other wellbeing perks as part of Mitchells & Butlers.

Formación

• Experience in hospitality or restaurant environments preferred.
• Ability to train and develop staff.
• Strong communication and guest service skills.

Responsabilidades

• Be part of the day-to-day running of the site as a host and confidently lead your team.
• Act as a shift leader and role model for training.
• Maintain high standards of cleanliness and safety across the site.
• Deliver consistent, warm guest service and support team development.

Conocimientos

People management

Team leadership

Training delivery

Customer service

Descripción del empleo

Miller & Carter, located at the Mailbox in Birmingham, is seeking a Shift Supervisor to lead daily operations, host guests with warmth, and drive team performance. You will coordinate shifts, mentor team members, and uphold high standards of service and safety in a busy restaurant environment.

Join a renowned steakhouse brand that values training, teamwork, and customer experience. Enjoy flexible shifts, strong staff discounts, and other wellbeing perks as part of Mitchells & Butlers.