Shift Supervisor

Miller & Carter; Park Gate; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% staff discount across brands

20% discount for friends & family

Wagestream access

Team socials

28 days paid holiday

Pension

Job summary

Miller & Carter - Southampton is seeking a Shift Supervisor to help run daily operations, welcome guests, and lead a friendly, guest-focused team. You will mentor staff, uphold service standards, and contribute to a safe, clean dining environment.

Join a brand known for its steakhouse experience, with opportunities for training and progression. This role offers flexible shifts, staff discounts, and pension benefits as part of Mitchells & Butlers’ hospitality group.

Qualifications

• Hospitality supervisory experience preferred.
• Ability to train and develop staff.
• Strong customer service mindset and guest relations.

Responsibilities

• Oversee day-to-day site operations and guest greeting.
• Act as shift leader and role model for the team.
• Support training and development of team members.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Training others

Guest service

Safety standards

Job description

As Shift Supervisor at Miller & Carter - Southampton, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation.

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

About Company: Miller & Carter - Southampton