Shift Supervisor & Guest Experience Leader

Miller & Carter; Epping Forest; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

33% brand discount across brands

20% friends and family discount across

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Miller & Carter - Epping is seeking a Shift Supervisor to welcome guests and support daily operations. You will lead a small team, host guests, and role-model high standards of service.

You will train and supervise team members, oversee shifts, and ensure cleanliness and safety. The role offers a supportive team, staff discounts across brands, Wagestream access, a pension, 28 days paid holiday, and other benefits within the Mitchells & Butlers group.

Qualifications

• Experience in hospitality is preferred.
• Strong customer service and communication skills.
• Ability to train and develop staff.
• Proven ability to lead a team during busy shifts.

Responsibilities

• Host guests and lead the team on shift.
• Act as shift leader and role model for staff.
• Assist with staff training and development.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Staff training

Shift supervision

Tools

POS system

Job description

Miller & Carter - Epping is seeking a Shift Supervisor to welcome guests and support daily operations. You will lead a small team, host guests, and role-model high standards of service.

You will train and supervise team members, oversee shifts, and ensure cleanliness and safety. The role offers a supportive team, staff discounts across brands, Wagestream access, a pension, 28 days paid holiday, and other benefits within the Mitchells & Butlers group.