Shift Supervisor - Lead Guest Experience & Training (Flexible Shifts)

Miller & Carter - Bath; Bath; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream access

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

Miller & Carter - Bath is seeking a Shift Supervisor to warmly welcome guests, lead a friendly team and help deliver outstanding dining experiences. You’ll manage service flow, support hosts and ensure every guest feels valued.

You’ll train colleagues, uphold brand standards, maintain safety and cleanliness, and be part of a dynamic, supportive team. The role offers flexible shifts, employee discounts, and exposure to Mitchells & Butlers' opportunities.

Qualifications

• Experience in hospitality or restaurant management.
• Able to train and mentor team members.
• Maintain high standards of cleanliness and safety.
• Strong customer service and communication skills.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Staff training

Restaurant operations

Job description

Miller & Carter - Bath is seeking a Shift Supervisor to warmly welcome guests, lead a friendly team and help deliver outstanding dining experiences. You’ll manage service flow, support hosts and ensure every guest feels valued.

You’ll train colleagues, uphold brand standards, maintain safety and cleanliness, and be part of a dynamic, supportive team. The role offers flexible shifts, employee discounts, and exposure to Mitchells & Butlers' opportunities.