Shift Supervisor - Flexible Shifts, Lead Customer Service

Calverley Arms; Leeds; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Staff discount 33%

Friends & family discount 20%

Pension

28 days holiday

Free shares

Wagestream access

Team socials

Job summary

Calverley Arms in Leeds is seeking a Part Time Shift Supervisor to welcome guests, lead a busy team, and support outstanding service across our venue. You will help run the site, supervise shifts, and coach colleagues to deliver excellent hospitality.

Our people-focused culture values training, teamwork and guest satisfaction. Join Mitchells & Butlers’ Calverley Arms to enjoy pension, 28 days holiday, staff discounts, Wagestream and share opportunities, plus team socials—creating a friendly,

Qualifications

• Hospitality or customer service experience preferred.
• Ability to supervise shifts and lead a team.
• Commitment to training others and maintaining standards.

Responsibilities

• Be part of day-to-day running of the site, hosting and serving guests while leading your team.
• Be a shift leader and role model for the team.
• Help with training and development of colleagues.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Staff training

Job description

Calverley Arms in Leeds is seeking a Part Time Shift Supervisor to welcome guests, lead a busy team, and support outstanding service across our venue. You will help run the site, supervise shifts, and coach colleagues to deliver excellent hospitality.

Our people-focused culture values training, teamwork and guest satisfaction. Join Mitchells & Butlers’ Calverley Arms to enjoy pension, 28 days holiday, staff discounts, Wagestream and share opportunities, plus team socials—creating a friendly,