Shift Supervisor - Black Country, West Midlands

Goals; Bilston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading sports centre operator in the UK is seeking a Shift Supervisor for their Bilston location. The ideal candidate will excel in people management, innovate strategies to engage customers, and ensure effective team operations. Responsibilities include meeting income targets and promoting game participation. The company emphasizes employee development with excellent training opportunities and numerous benefits, including competitive pay, pension scheme, and various discounts.

Benefits

Birthday Holiday

Paid breaks

Pension scheme

Employee assistance careline

Bonus scheme based on KP’s

Team incentives

50% Discount on Goals related products

Free individual pitch hire

Annual events

Uniform provided

Qualifications

• Experience in a supervisory role is preferred.
• Proven ability to manage and motivate a team.
• Creative engagement skills, especially in using social media.

Responsibilities

• Manage and lead a team of people effectively.
• Engage with customers to promote business through innovation.
• Meet and exceed the Club’s income targets and KPI’s.

Skills

People management skills

Innovation skills

Interpersonal skills

Organisation skills

Job description

Shift Supervisor - Black Country, West Midlands

(18+ only due to licensing)

Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country.

We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.

We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment.

A fast-growing company where there are opportunities for those with the skills to match their ambition.

Football is more than a game to us it’s a way of life and we are looking for like-minded people to join our team as Shift Supervisor.

In this role you will provide a top-quality service to our players and immerse yourself in activities to promote and maximize the number of games played within the centre.

You will also be focused and driven to meet and exceed your Club’s income targets and KPI’s.

Key Responsibilities & Skill Set

Our Shift Supervisors have a unique role that requires the following skill set :

• People management skills – Manage, motivate and lead a team of people
• Innovation skills – creative ways to engage with customers using social media and attract new business
• Interpersonal skills - building rapport with customers and team captains
• Organisation skills - ensuring company policies and procedures are adhered to.

In return we offer a competitive rate of pay, excellent internal training and development opportunities and the opportunity to progress within a people focused environment.

Our team members are encouraged to develop their careers within Goals and as a company we provide support, training and guidance to assist individuals in achieving their career aspirations.

Our managers / future managers have a strong desire to succeed within our business and we actively promote from within where possible.

If you are currently a supervisor or have previous supervisory experience or looking for your first position this could be the role for you.

It would also suit a successful candidate with previous supervisory experience to begin their career in football.

Benefits

• Birthday Holiday
• Paid breaks
• Pension scheme
• Access to employee assistance careline for you and your family
• Bonus scheme based on KP’s
• Team incentives
• 50% Discount on Goals related products (parties function hire, food)
• Free individual pitch hire
• Annual events
• Uniform provided