Shift Supervisor

Mitchells & Butlers PLC; Stanmore; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in Stanmore is seeking a Shift Supervisor to ensure excellent service and lead the team. This role involves supervising daily operations, training staff, and maintaining high standards. The ideal candidate has experience in hospitality and a passion for customer service. The position offers flexible shifts, a discount across brands, and additional perks including paid holidays and a pension plan.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Experience in hospitality or a similar customer-facing role.
• Able to lead and inspire a team.
• Strong communication skills.

Responsibilities

• Oversee day-to-day operations and ensure excellent service.
• Lead and mentor the team.
• Ensure cleanliness and safety standards are maintained.

Skills

Leadership

Customer service

Team training

Job description

Overview

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Duck in the Pond, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

What’s in it for me?

• Flexible shifts - to fit around you.
• You’ll love dining out even more with a massive 33% discount across all our brands. Whether it\'s date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There\'s also a free employee helpline-to support you with whatever life throws at you.

What will I be doing? As Shift Supervisor you’ll…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety