Shift Supervisor

Currys; Slough; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Performance related bonus

Competitive pension scheme

Product discounts on the latest tech

Wellbeing initiatives

Job summary

Currys in Slough is seeking a Shift Supervisor for Outbases to own day-to-day operations and lead a small team across stand-alone sites. You’ll ensure each shift runs smoothly, coordinate deliveries, and manage stock movements to support excellent customer service.

You’ll monitor routes, assist the First Line Manager, open/close the store, safeguard stock, and uphold health and safety standards. A proactive leader will thrive here.

Qualifications

• Experience in supervisory retail roles and managing shifts.
• Excellent customer service mindset and problem solving.
• Ability to lead a team and drive operational standards.
• Commitment to health and safety compliance.
• Right to work in the UK.
• Full UK driving license.

Responsibilities

• Lead day-to-day operations at stand-alone sites.
• Manage routes, despatch and resources effectively.
• Open and close the store and act as key holder when required.
• Safely move and store stock; maintain inventory accuracy.
• Ensure security procedures and key control are followed.
• Coach colleagues to meet daily operational objectives.

Skills

Customer service

Leadership

Communication

Problem-solving

Health and safety

English & Maths GCSE

Full UK driving license

Education

GCSE English & Maths

Fire marshal and first aid training

Job description

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Shift Supervisor
Slough
Currys, Slough
Permanent
Full Time
Grade 2

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Ready to lead a shift and make a real difference to our operations? As our Shift Supervisor for Outbases, you'll take ownership of day-to-day operations at stand-alone sites, leading your team with confidence and ensuring every shift runs smoothly. With responsibility for route management, stock handling, compliance and team leadership, this is a hands‑on role offering genuine ownership and the opportunity to directly impact the service we deliver to our customers every day.

Role overview:

As part of this role, you'll be responsible for:

• Supporting route management by taking calls from drivers, monitoring routes and planning support to keep operations running on time.
• Supporting the First Line Manager by despatching routes, allocating resources and supporting retail with delivery-related issues.
• Opening and closing the store and fulfilling key holder responsibilities in the absence of the First Line Manager.
• Safely moving and storing stock while maintaining a clean and organised stockroom environment.
• Using LDO accurately for Goods In, Put Away, Picking, Loading and Despatch to maintain inventory accuracy.
• Loading and unloading WEEE safely and processing recyclate in line with environmental standards.
• Ensuring vehicle load lists are accurately completed and signed off.
• Enforcing key control procedures and supporting all security requirements in store.
• Leading by example with a positive approach, coaching colleagues to meet daily operational objectives.
• Keeping the team informed of updates and taking responsibility for colleague safety and welfare when management is not present.

You will need:

• A genuine passion for delivering excellent customer service and understanding how great operations impact customers.
• Strong communication skills and confidence to lead and engage your team and external partners.
• Commitment to health and safety compliance and best practice.
• A positive approach to learning and willingness to support others' development.
• Initiative and problem-solving skills to resolve challenges calmly and effectively.
• Right to work in the UK, GCSE Grade A–C (or equivalent) in English and Maths, PC literacy and a full UK driving licence.
• Fire marshal and first aid training (which we can provide).

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Performance related bonus.
• Competitive pension scheme.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.