Shift Supervisor

www.findapprenticeship.service.gov.uk - Jobboard; Pilgrims' Hatch; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charming rural pub in the United Kingdom is looking for a Shift Supervisor to ensure excellent guest service and lead a passionate team. As part of a larger company, you’ll enjoy flexible shifts, dining discounts, and a supportive work environment. Responsibilities include day-to-day operations, team training, and maintaining high standards. Ideal for those with leadership experience in hospitality and a love for customer service.

Benefits

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension and paid holiday

Qualifications

• Experience in a supervisory role within the hospitality industry.
• Ability to lead by example and coach team members.
• Strong communication skills.

Responsibilities

• Lead the day-to-day operations and ensure guest satisfaction.
• Train and develop team members to maintain high service standards.
• Oversee cleanliness and safety protocols.

Skills

Leadership

Customer service

Teamwork

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Black Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food, and a cozy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Loved dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at TobyCarvery, or socializing with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs, and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers, you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests, and confidently leading your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety