Shift Supervisor

Mitchells & Butlers PLC; Oxford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Brand discounts 33%

Friends & family 20%

Wagestream

Pension

28 days holiday

High-street discounts

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is seeking a friendly Shift Supervisor for The Crown. You will welcome guests, lead a hospitality team and help train frontline staff to deliver great service across Nicholson's pubs.

You'll be involved in daily site operations, maintain high standards of cleanliness and safety, and role-model teamwork. If you have character and a passion for guest experience, apply today.

Qualifications

• Experience in hospitality or guest service preferred.
• Ability to train and develop staff.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Staff training

Guest service

Hospitality

Job description

As Shift Supervisor at the Crown, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more. Join us at Nicholson's pubs, we're a friendly bunch. We've been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive:

• you will receive a pension
• 28 days paid holiday
• high-street shopping discounts
• and we even give you free shares!
• There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.