Shift Supervisor

Jericho; Oxford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Team socials

Pension

28 days paid holiday

Discounts at high street retailers

Free shares

Employee helpline

Job summary

Jericho is seeking a proactive Shift Supervisor to lead a welcoming team at Castle Pubs. You’ll host guests, manage daily operations, and train staff to deliver outstanding service. A passion for hospitality and teamwork will help create a distinctive, inviting atmosphere that keeps guests returning.

Join Mitchells & Butlers’ Jericho to enjoy a supportive workplace with pension, generous holidays, staff discounts, and employee benefits. Apply now for a fast, mobile-friendly process.

Qualifications

• Experience delivering friendly customer service.
• Proven ability to lead a team.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training others

Safety standards

Communication

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor atthe Jericho, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

• pension;
• 28 days paid holiday;
• high-street shopping discounts;
• and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary