Shift Supervisor

Mitchells & Butlers PLC; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Wagestream access

Free shares

Employee helpline

Flexible shifts

Job summary

Mitchells & Butler PLC, home of Miller & Carter Milton Keynes, is inviting applications for a Shift Supervisor who will welcome guests, lead a service team and model training excellence. You’ll push quality, maintain high standards, and drive guest satisfaction through hands-on leadership.

You’ll participate in our Steak School and enjoy benefits such as flexible shifts, brand discounts, pension, 28 days holiday and access to Wagestream for earned pay. Join a team that values warmth and teamwork.

Qualifications

• Experience in hospitality supervisory role.
• Proven ability to train and develop service teams.
• Strong guest service mindset and problem-solving skills.

Responsibilities

• Oversee day-to-day site operations and guest service.
• Lead and motivate the service team during shifts.
• Provide on-the-job training and coaching to staff.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Staff training

Customer service

Shift supervision

Job description

As Shift Supervisor at Miller & Carter - Milton Keynes, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.