Shift Supervisor

Mitchells & Butlers PLC; Milngavie; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Dining discounts 33% across brands

Friends & family 20% discount

Wagestream financial toolkit

Team socials

Pension and 28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor at The Tickled Trout (Milngavie) to oversee host duties, guest service, and team leadership. You’ll guide staff, ensure smooth shift transitions and uphold service standards in a cozy pub setting within the Vintage Inns collection.

Join a supportive team culture with training opportunities and a focus on great customer experiences. The role offers a permanent, full-time position in Scotland with flexible shifts and employee benefits.

Qualifications

• Experience in hospitality or food service preferred.
• Strong communication and people skills.
• Ability to train and mentor junior staff.

Responsibilities

• Help run day-to-day operations and host guests.
• Lead shifts and manage a team on busy periods.
• Provide coaching and training to team members.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Job description

Shift Supervisor

Company: Mitchells & Butlers PLC

Salary: Competitive Salary

Hours: Full-time

Location: Milngavie, G62 6EP

Job type: Permanent

Posting date: 24 Oct 2026

Closing date: 6 Nov 2026

Summary

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Tickled Trout, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

What’s In It For Me?

• Flexible shifts - to fit around you.
• Enjoy dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!
• As part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

What Will I Be Doing? As Shift Supervisor, you'll…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.