Shift Supervisor

Mitchells & Butlers Leisure Retail Limited; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub operator in Liverpool is seeking a Shift Supervisor for the Black Bull pub. The successful candidate will oversee daily operations, maintain high service standards, and lead a team with a passion for customer satisfaction. You will enjoy flexible shifts, a 33% discount across brands, and participate in team socials. This role offers 28 days paid holiday, pension, and other perks, creating a supportive environment for both guests and staff.

Benefits

Flexible shifts

33% dining discount

20% friends and family discount

Wagestream financial toolkit

Team socials

28 days paid holiday

Pension

High-street shopping discounts

Free shares

Qualifications

• Passion for great service and training people.
• Ability to lead a team.
• Experience in hospitality preferred.

Responsibilities

• Oversee the day-to-day running of the site.
• Act as a host and serve guests.
• Lead shifts and train teams.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Team training

Time management

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Black Bull, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.