Shift Supervisor

TN United Kingdom; Havant; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team as a Front of House Team Leader at a growing company known for its beautiful pubs and exceptional service. This role offers the opportunity to lead a dedicated team, ensuring high standards of customer satisfaction while enjoying perks like meal discounts and a clear pathway to management. With a focus on personal development and a supportive environment, you will thrive in a friendly atmosphere that values your contributions and growth. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Up to 33% off meals

33% off hotel accommodation

Development program

Access to lifestyle card

Service Awards

Birthday Gift

Referral incentives

Qualifications

• Proven restaurant experience and excellent communication skills.
• Ability to lead, motivate, and train team members effectively.

Responsibilities

• Lead by example to ensure exceptional customer service.
• Coordinate with kitchen and door teams for seamless experiences.
• Handle issues promptly and professionally.

Skills

Restaurant experience

Communication skills

Leadership abilities

Knowledge of food, wine, and beer

Flexibility to work weekends and holidays

Job description

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Join Our Growing Team as a Front of House Team Leader!

What’s in it for you?

• Up to £12.50 per hour plus a share of Tronc
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – over 5,000 discounts across various lifestyle categories, free for our team members
• Service Awards, a Birthday Gift, and referral incentives of up to £1000

Qualifications and Skills:

• Proven restaurant experience
• At least 18 years old
• Excellent communication and decision-making skills
• Confidence, organization, and leadership abilities
• Knowledge of food, wine, and beer
• Right to work in the UK
• Flexibility to work weekends and holidays
• Ability to lead, motivate, and train team members
• Willingness to participate in ongoing training and development

Responsibilities:

• Lead by example to ensure exceptional customer service
• Coordinate with kitchen and door teams for a seamless experience
• Support promotional activities and upselling
• Handle issues promptly and professionally
• Participate in team briefings and training sessions
• Assist in managing the business effectively

As a Front of House Team Leader, you should demonstrate passion and energy to develop your team, ensuring high standards of service and customer satisfaction.

About Us

We own a collection of beautiful, premium pubs across Southern England, located in charming villages and towns. We pride ourselves on serving high-quality, fresh pub food in a cozy ambiance. Our portfolio includes charming bedrooms and our newest venture, Harper’s Steakhouse, a premium American Steakhouse brand.

Join Us!

Upham Inns is growing, and we want you to grow with us. We are investing in our business and looking for passionate individuals to join our team. Our company supports your growth and cares about your individual needs. We are a friendly, hands-on team passionate about running great pubs, seeking like-minded people eager to work and grow with us.