Shift Supervisor

Mitchells & Butlers Leisure Retail Limited; Guiseley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular hospitality group is looking for a Shift Supervisor at the White Cross Hotel in Guiseley. In this role, you will lead a passionate team to deliver exceptional service and memorable experiences to guests. The ideal candidate will have experience in a supervisory capacity and a strong commitment to service excellence. Flexible shifts and numerous benefits, including discounts and a pension plan, are offered.

Benefits

33% discount across all brands

20% discount for friends and family

Access to earned pay when needed

Pension plan

28 days paid holiday

Qualifications

• Experience in a supervisory role in a hospitality setting.
• Strong passion for service and leading a team.
• Ability to handle operations efficiently.

Responsibilities

• Lead daily operations and serve guests.
• Model excellent service and assist with team training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Communication skills

Cleanliness and safety maintenance

Job description

As Shift Supervisor at the White Cross Hotel, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think traditional pub grub, roaring fires, and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• Enjoy a 33% discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One.
• 20% discount off all brands for friends and family.
• Hastee Pay – access your earned pay when you need it.
• Fun, laughs, and lifelong friends!
• Team Socials – work hard, play hard!

As part of Mitchells & Butlers, you will also receive a pension, 28 days paid holiday, high-street shopping discounts, free shares, and access to a free employee helpline for support.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be involved in the daily operations: acting as a host, serving guests, and confidently leading your team.
• Serve as a shift leader.
• Model excellent service and assist with team training.
• Maintain high standards of cleanliness and safety.