Shift Supervisor

Mitchells & Butlers PLC; Gateshead; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Staff discounts

Free shares

Wagestream

Employee helpline

Team socials

Job summary

Mitchells & Butler PLC is seeking a Shift Supervisor for the Toby Carvery at Metro Centre. You will welcome guests, lead a team, and ensure service standards while training staff and maintaining high cleanliness and safety.

The role emphasizes a welcoming atmosphere, staff development, and consistent guest experiences. The position offers flexible shifts, dining discounts across brands, a pension, 28 days holiday, and access to Wagestream plus an employee helpline for support.

Job description

Shift Supervisor

Company: Mitchells & Butlers PLC

Salary: Competitive Salary

Hours: Full-time

Location: Metrocentre, NE11 9ZG

Job type: Permanent

Posting date: 23 Oct 2026

Closing date: 5 Nov 2026

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Toby Carvery - Metro Centre,

you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love

  dining out? You'll love it even more with a massive 33% discount across all our

  brands. Whether its date night at Miller & Carter, a family roast at Toby

  Carvery or socialising with friends in the city at All Bar One, we’ve got you

  covered.

• 20%

  discount off all of our brands for friends and family.

• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never

  a dull moment – fun, laughs and lifelong friends!

• Team Socials – work

  hard, play hard!

On top of this, as part of Mitchells & Butlers

you will receive a pension; 28 days paid holiday; high-street shopping

discounts; and we even give you free shares! There's also a free employee helpline-

to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be

  part of the day-to-day running of the site: acting as a host, serving guests

  and confidently

  lead your team

• Be a shift leader
• Be a role model for your

  teams, helping with their training

• Maintain high standards of

  cleanliness and safety

At M&B, we want people to be supported, valued,

able to be themselves and work in a great team. Join us and help us make

every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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