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Mitchells & Butlers PLC; Hemel Hempstead; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream – access earned pay

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butler PLC is seeking a Shift Supervisor in Hemel Hempstead. You will welcome guests, lead a team, and ensure exceptional service during shifts. The role emphasizes training new staff and maintaining high standards of cleanliness and safety.

Join a renowned hospitality group offering development opportunities and a supportive team environment. If you have a passion for service and enjoy leading others, we'd love to hear from you.

Qualifications

• Experience in hospitality or service roles preferred.
• Ability to lead a shift and maintain high service standards.

Responsibilities

• Be part of the day-to-day running of the site, hosting and serving guests while leading the team.
• Act as a shift leader and role model for your team.
• Support training and development for team members; maintain cleanliness and safety standards.

Skills

Team leadership

Guest service

Training staff

Job description

Shift Supervisor

Company: Mitchells & Butlers PLC

Salary: Competitive Salary

Hours: Full-time

Location: Hemel Hempstead, HP2 4SQ

Job type: Permanent

Posting date: 13 Sept 2026

Closing date: 26 Sept 2026

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Toby Carvery - Hemel Hempstead, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme.

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long‑term health conditions.

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