Shift Supervisor

Mitchells & Butlers PLC; Crowborough; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Wagestream

Job summary

Mitchells & Butlers PLC's Crow & Gate at Vintage Inns in Crowborough is seeking a Shift Supervisor. You’ll greet guests, serve them warmly and confidently lead your team to deliver consistent, great service every shift.

You’ll coach staff, maintain high standards of cleanliness and safety, and help create a welcoming pub atmosphere. This role offers flexible shifts, dining discounts across our brands, Wagestream access, a pension, and generous holiday entitlement.

Qualifications

• Experience leading a team and delivering guest-focused service.
• Ability to train and develop team members.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: host, serve guests, confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Staff training

Customer service

Safety standards

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Crow & Gate, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for me!

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.