Shift Supervisor

Mitchells & Butlers Leisure Retail Limited; Birmingham, Essex; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Shift Supervisor at a beloved pub brand, where you'll lead a passionate crew dedicated to providing excellent service. Enjoy flexible shifts, a supportive environment, and numerous benefits, including dining discounts and a financial toolkit to help manage your earnings. This role is perfect for those with a flair for hospitality, whether you're experienced or looking to start your journey in the industry. Embrace the opportunity to create memorable experiences for guests while building lifelong friendships with your colleagues.

Benefits

Flexible shifts

33% dining discount

20% discount for friends and family

Wagestream financial toolkit

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Free employee helpline

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to lead and train team members effectively.

Responsibilities

• Lead daily operations and serve guests with confidence.
• Maintain cleanliness and safety standards.

Skills

Team Leadership

Customer Service

Hospitality Management

Job description

Job Opportunity: Shift Supervisor at Three Horseshoes, Birmingham

Location: Three Horseshoes, Birmingham, B26 3JA

This role has passed its sell-by date, but here's a glimpse of what we offer:

No CV needed! Our mobile-friendly application process takes just 2 minutes and gathers all the information we need from you.

As a Shift Supervisor at the Three Horseshoes, you will welcome guests warmly, lead a team passionate about excellent service, and help create a welcoming atmosphere that encourages guests to return. Join Sizzling Pub & Grill, one of the UK’s most loved pub brands, and be part of a vibrant team serving from breakfast to big events and beyond.

What’s in it for you?

• Flexible shifts to suit your schedule
• 33% dining discount across all our brands, including Miller & Carter, Toby Carvery, and All Bar One
• 20% discount for friends and family
• Wagestream financial toolkit to manage your earnings
• A fun environment with laughs, social events, and lifelong friends
• Additional benefits include pension, 28 days paid holiday, high-street shopping discounts, free shares, and a free employee helpline

Your responsibilities as a Shift Supervisor include:

• Participating in daily operations, acting as a host, serving guests, and leading your team confidently
• Leading shifts and training team members
• Maintaining high standards of cleanliness and safety

Interested in learning more?

Visit our blogs section to read about our teams and roles across all brands. Get a real feel for what it’s like to work with us and see if you’d be a great fit.

Have transferable skills?

If you’re interested in hospitality but lack experience, or if you’re experienced, we welcome your application. Expand your search or explore other roles, benefits, and opportunities with us.