Shift Supervisor

Miller-; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Discounts across brands

Wagestream

Team socials

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Miller & Carter, located at the Mailbox in Birmingham, is seeking a Shift Supervisor to lead daily operations, host guests with warmth, and drive team performance. You will coordinate shifts, mentor team members, and uphold high standards of service and safety in a busy restaurant environment.

Join a renowned steakhouse brand that values training, teamwork, and customer experience. Enjoy flexible shifts, strong staff discounts, and other wellbeing perks as part of Mitchells & Butlers.

Qualifications

• Experience in hospitality or restaurant environments preferred.
• Ability to train and develop staff.
• Strong communication and guest service skills.

Responsibilities

• Be part of the day-to-day running of the site as a host and confidently lead your team.
• Act as a shift leader and role model for training.
• Maintain high standards of cleanliness and safety across the site.
• Deliver consistent, warm guest service and support team development.

Skills

People management

Team leadership

Training delivery

Customer service

Job description

As Shift Supervisor atMiller & Carter - Mailbox, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Miller and Carter, the home of the masters of steak. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary