Shift Operations Supervisor - Logistics & Service

FedEx; Basildon; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Training to get you started and on-the

on-the-job learning opportunities

Job summary

FedEx Express UK Transportation Limited is seeking an Operations Supervisor to lead a team of operatives and drivers on a 40-hour weekly schedule. The role includes motivating staff, planning to hit service targets, and ensuring safe, compliant operations during shifts.

The position offers training and development opportunities, with a focus on customer service excellence and effective team leadership in a fast-paced freight environment.

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Strong customer focus and clear communication are important.
• Ability to work under time pressure and meet service targets.

Responsibilities

• Supervising a team of operatives and drivers
• Motivating and treating team members fairly and consistently
• Planning and action to achieve service levels targets
• Educating the team on business goals and service objectives
• Ensuring safe, secure and compliant working practices during shifts

Skills

Team management

Customer focus

Communication skills

Attention to detail

Job description

FedEx Express UK Transportation Limited is seeking an Operations Supervisor to lead a team of operatives and drivers on a 40-hour weekly schedule. The role includes motivating staff, planning to hit service targets, and ensuring safe, compliant operations during shifts.

The position offers training and development opportunities, with a focus on customer service excellence and effective team leadership in a fast-paced freight environment.