Shift Operations Supervisor — Freight & Logistics

GBD FedEx Express UK Transportation Limited; Basildon; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Training & onboarding

Tuition assistance

Employee assistance program

Reduced-rate shipping

Career opportunities

Job summary

GBJ FedEx Express UK Transportation Limited is seeking an Operations Supervisor to lead a team of operatives and drivers in a 40-hour week. The role focuses on motivating staff, planning to meet service levels, and ensuring safety and compliance across shifts.

You will educate the team on business goals, foster strong customer focus, and maintain high standards of performance and engagement. This is an on-site role with opportunities for professional development.

Qualifications

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and teams time effectively with attention to detail.
• Be energetic and enthusiastic.
• Have a strong customer focus.
• Have good communication skills.

Responsibilities

• Supervising a team of operatives and drivers
• Making sure all team members are motivated and treated fairly and consistently
• Planning and taking action to achieve service levels targets
• Educating your team on business goals and service objectives
• Making sure your team follows safe, secure and operationally compliant working practices during the shift

Skills

Team supervision

Service level planning

Coaching & education

Communication

Customer focus

Job description

GBJ FedEx Express UK Transportation Limited is seeking an Operations Supervisor to lead a team of operatives and drivers in a 40-hour week. The role focuses on motivating staff, planning to meet service levels, and ensuring safety and compliance across shifts.

You will educate the team on business goals, foster strong customer focus, and maintain high standards of performance and engagement. This is an on-site role with opportunities for professional development.