Shift Operations Manager

Rullion; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich. You will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock.

Responsibilities include maintenance, fault-finding, repairs, investigations, and inspections, with a strong focus on safety, continuous improvement, and cost awareness.

Qualifications

• Extensive engineering experience in rolling stock maintenance or a comparable environment.
• Ability to interpret electrical and mechanical schematics confidently.
• Strong knowledge of fault-finding and root cause investigation techniques.
• Experience in safety-critical environments with production-based safety and risk management.

Responsibilities

• Lead and coordinate technicians, fitters, and assistants to perform maintenance and repair on rolling stock.
• Carry out maintenance, fault-finding, repairs, investigations, and inspections as required.

Skills

Rolling stock maintenance

Fault finding

Root cause analysis

Electrical/Mechanical schematics

Safety-critical awareness

Problem diagnosis

Team leadership

Continuous improvement

Education

City & Guilds BTEC minimum apprenticeship

NVQ Level 5 or equivalent

Job description

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich.

As the shift operations manager you will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock.

Along with management, you will carry out maintenance, fault-finding, repairs, investigations, and inspections as required.

Required Qualifications/Experience:

Recognised apprenticeship (City & Guilds BTEC minimum) with Mechanical, Electrical, or Electronic bias and NVQ Level 5 or equivalent.

• Extensive engineering experience in rolling stock maintenance or comparable environment. (Avionics, automotive, military etc)
• Strong knowledge of modern technical systems, fault-finding, and root cause investigation techniques.
• Ability to interpret electrical and mechanical schematics confidently.
• Strong understanding of production-based safety and risk management.
• Proven ability to diagnose complex engineering problems.
• Ability to maintain required competencies for a safety-critical role.
• Commitment to maintaining specialist knowledge and professional development.
• Customer-focused approach with high quality standards.
• Effective teamwork skills and willingness to support colleagues.
• Awareness of cost impacts and operational efficiencies.
• Passion for continuous improvement and operational excellence.

YOUR BENEFITS

• Employee Assistance Programme.
• Wellbeing program that supports employees with their physical and mental health.
• Cycle to Work Scheme.
• Company Sick Pay.

JOB SPECIFIC BENEFITS

• 37 hour working week following a DuPont roster.
• Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probatio