Shift Operations Manager

Rullion; Norwich; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Employee Assistance Programme.

Wellbeing program that supports health

Cycle to Work Scheme.

Company Sick Pay.

Job summary

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich. You will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock.

As the shift operations manager you will oversee maintenance, fault-finding, repairs, investigations, and inspections while maintaining high safety and quality standards in a fast-paced rail environment.

Qualifications

• Extensive engineering experience in rolling stock maintenance or comparable environment.
• Strong knowledge of modern technical systems, fault-finding, and root cause investigation techniques.
• Ability to interpret electrical and mechanical schematics confidently.
• Strong understanding of production-based safety and risk management.
• Proven ability to diagnose complex engineering problems.
• Ability to maintain required competencies for a safety-critical role.
• Commitment to maintaining specialist knowledge and professional development.
• Customer-focused approach with high quality standards.
• Effective teamwork skills and willingness to support colleagues.
• Awareness of cost impacts and operational efficiencies.
• Passion for continuous improvement and operational excellence.

Responsibilities

• Lead and coordinate technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock.
• Carry out maintenance, fault-finding, repairs, investigations, and inspections as required.
• Support continuous improvement and ensure adherence to safety and quality standards.

Skills

Team leadership

Fault finding

Root cause analysis

Schematic interpretation

Safety management

Problem diagnosis

Continuous improvement

Customer focus

Collaboration

Operational efficiency

Education

NVQ Level 5 or equivalent

Job description

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich.

As the shift operations manager you will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock.

Along with management, you will carry out maintenance, fault-finding, repairs, investigations, and inspections as required.

Required Qualifications/Experience:

Recognised apprenticeship (City & Guilds BTEC minimum) with Mechanical, Electrical, or Electronic bias and NVQ Level 5 or equivalent.

• Extensive engineering experience in rolling stock maintenance or comparable environment. (Avionics, automotive, military etc)
• Strong knowledge of modern technical systems, fault-finding, and root cause investigation techniques.
• Ability to interpret electrical and mechanical schematics confidently.
• Strong understanding of production-based safety and risk management.
• Proven ability to diagnose complex engineering problems.
• Ability to maintain required competencies for a safety-critical role.
• Commitment to maintaining specialist knowledge and professional development.
• Customer-focused approach with high quality standards.
• Effective teamwork skills and willingness to support colleagues.
• Awareness of cost impacts and operational efficiencies.
• Passion for continuous improvement and operational excellence.

YOUR BENEFITS

• Employee Assistance Programme.
• Wellbeing program that supports employees with their physical and mental health.
• Cycle to Work Scheme.
• Company Sick Pay.

JOB SPECIFIC BENEFITS

• 37 hour working week following a DuPont roster.
• Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probatio