Shift Operations Manager

Jet2.com Limited; Middlewich; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading airline company in Middlewich seeks a Shift Operations Manager to oversee operational performance, inspire a team of managers and warehouse operatives, and drive continuous improvements in a high-volume environment. The role offers excellent benefits including a management bonus, pension scheme, and significant discounts on holidays. Working hours are fixed from 1pm to 11pm, Wednesday to Saturday, with three consecutive days off.

Benefits

Excellent salary plus annual pay review

Management Bonus Scheme

Contributory pension scheme

3 x Salary Life Assurance

Employee Assistance Programme

Colleague discounts on holidays

Free parking

Uniform Provided

Qualifications

• Proven experience in a team management role within warehousing or logistics.
• Strong leadership skills with a proactive attitude.
• Solid understanding of Health & Safety and HR practices.

Responsibilities

• Leading and developing a team of First Line Managers and Warehouse Operatives.
• Ensuring all KPIs and SLAs are met across performance, people, and compliance.
• Identifying and implementing continuous improvement initiatives.

Skills

Team management experience

Leadership skills

Planning and resource deployment

Attention to detail

Proficiency in Warehouse Management Systems

Health & Safety knowledge

Effective communication

People engagement skills

Tools

Microsoft Office

Job description

Overview

Are you ready to lead from the front and make a real impact in a fast-paced, high-volume warehouse environment? We’re looking for a dynamic Shift Operations Manager to take charge of operational performance, drive continuous improvement, and inspire a team to deliver excellence at our Jet2 Retail Operations Centre in Middlewich, CW10 0GY, every single shift.

What You’ll Be Doing

• Leading and developing a team of First Line Managers, Team Leaders, and up to 200 Warehouse Operatives during peak periods
• Ensuring all KPIs and SLAs are met across performance, people, and compliance
• Organising labour and equipment resources to meet daily operational demands
• Collaborating with planning teams and agency partners to scale staffing for seasonal volume uplifts
• Driving quality assurance and process compliance across all stages of the operation
• Championing Health & Safety, CAA, and HMRC standards
• Identifying and implementing continuous improvement initiatives that benefit our customers, colleagues, and business
• Championing the Jet2 Take Me There values

What You’ll Bring

• Proven experience in a team management role (ideally with experience of managing first line managers) within warehousing, distribution, or logistics environment
• Strong leadership and people skills with a proactive, can-do attitude
• Excellent planning and resource deployment skills
• A keen eye for detail and strong numerate acumen
• Proficiency in Warehouse Management Systems and Microsoft Office packages
• Solid understanding of Health & Safety and HR practices
• Clear, effective communication across all levels of the business
• Excellent people engagement skills

What’s In It for You?

• Excellent salary plus annual pay review
• Management Bonus Scheme
• Contributory pension scheme
• Fixed shift - your working hours will be 1pm - 11pm Wednesday - Saturday, with 3 consecutive days off (Sunday - Tuesday)
• 3 x Salary Life Assurance
• Employee Assistance Programme including professional counselling
• Colleague discounts on Jet2holidays and Jet2.com holidays and flights
• Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle
• Uniform Provided – Branded gear so you can lead with pride
• On-site Facilities – free parking, and break areas for your comfort

At Jet2.com we believe in creating memories for our customers and a rewarding career for our employees, so apply today to become a part of our award-winning team!