Shift Operations Leader — Port Cargo & Safety

Port of Dover; Dover; On-site; GBP 37,350 - 45,650; Full time

Benefits offered by this job

Accrued holiday entitlement

Auto enrolment pension

Free parking

Employee assistance programme

3rd party discounts

Cycle to work scheme

Benefits and reward platform

PPE provided

Employee volunteering scheme

Job summary

Port of Dover is seeking an experienced Duty Shift Manager to act as the accountable operational lead for an assigned shift within the cargo operation. You will oversee vessel‑based and landside activities, setting the tone for safety, performance and behaviour while delivering on budget and customer expectations.

The ideal candidate will have port/cargo terminal operations experience, strong leadership, and the ability to manage disruptions with a calm and proactive approach.

Qualifications

• Proven experience in port or cargo terminal operations.
• GCSEs in Maths and English.
• Experience leading operational teams on shift.
• Ability to work a rotating early/late/night shift.

Responsibilities

• Plan, coordinate and oversee all shift operations and labour activities.
• Lead vessel discharge and loading operations to meet time and budget.
• Act as responsible manager on duty across vessel, terminal and export operations.
• Make operational decisions during disruption and high-risk periods.
• Maintain safety, compliance, and quality across shifts.
• Deliver pre-shift briefings and manage KPI/ SLA reporting.

Skills

Leadership

Problem solving

Communication

Organisational skills

Safety awareness

Education

GCSEs Maths & English

Tools

Microsoft Office

Operational IT systems

Job description

Port of Dover is seeking an experienced Duty Shift Manager to act as the accountable operational lead for an assigned shift within the cargo operation. You will oversee vessel‑based and landside activities, setting the tone for safety, performance and behaviour while delivering on budget and customer expectations.

The ideal candidate will have port/cargo terminal operations experience, strong leadership, and the ability to manage disruptions with a calm and proactive approach.