Shift Manager - Unlock a bonus potential up to 10% of your annual salary. ( {{city}})

JR United Kingdom; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the burger industry seeks a Shift Manager in Hertfordshire. You will oversee crew management, quality control, and ensure excellent customer service while maintaining a positive team environment. This position offers growth opportunities towards an Assistant Manager role and includes bonuses and various employee perks.

Benefits

28 Days paid holiday

Free burgers, fries and shakes while on shift

Life assurance

Access to Wagestream

Days out and social events

Employee discount program

Career development opportunities

Enhanced maternity & paternity leave

Pension scheme

Qualifications

• Strong customer service skills required.
• Hands-on leadership abilities demonstrated.
• Enthusiastic attitude towards burgers and fries.

Responsibilities

• Manage Crew & Quality Control effectively.
• Ensure excellent customer experiences during shifts.
• Handle complaints promptly and support the General Manager.

Skills

Customer Service

Leadership

Team Management

Problem Solving

Job description

Social network you want to login/join with:

Shift Manager - Unlock a bonus potential up to 10% of your annual salary. ({{city}}), Hertfordshire

Client:

Five Guys UK

Location:

Hertfordshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy. We are a family-oriented business with integrity, enthusiasm, competitiveness, and a results-driven attitude.

Rewards:

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• Access to Wagestream, the financial wellbeing app with flexible benefits

Other Perks:

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Employee discount program
• Wellbeing support and employee assistance program (EAP)
• Career development opportunities
• Enhanced maternity & paternity leave
• Pension scheme

Ideal Candidate Qualities:

• Enthusiastic about burgers and fries
• Values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• People-oriented, hands-on leadership
• Strong customer service skills

Responsibilities:

• Manage Crew & Quality Control
• Support the General Manager in delivering quality products
• Create a positive team environment and ensure excellent customer experiences
• Handle complaints promptly and effectively
• Ensure smooth shift operations aligned with company values
• Lead by example, working on the line and in the dining area

Career Progression:

• Support for career growth towards Assistant Manager
• Opportunity to build a long-term career with Five Guys