Shift Manager - Newcastle

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead a team in providing essential cash transportation services. This role is pivotal in ensuring operational efficiency and delivering top-notch customer service. The ideal candidate will possess strong leadership skills, a commitment to integrity, and the ability to foster a supportive team environment. With a focus on safety and compliance, you will play a crucial role in maintaining high standards and contributing to the success of the branch. If you are passionate about customer service and ready to advance your career, this opportunity is perfect for you.

Benefits

33 days annual leave

Life Assurance

Employee Assistance Programme

Cycle to Work scheme

Progression opportunities

MyRewards discounts

Training and ongoing development

Qualifications

• Previous experience as a Shift Manager or similar with strong leadership skills.
• Exceptional customer focus with the ability to review performance.

Responsibilities

• Oversee daily branch operations and manage Delivery Drivers & Vault Operatives.
• Promote a customer-first approach through product knowledge.

Skills

Leadership Skills

Customer Management

Communication

Attention to Detail

Integrity

Education

5-Year Employment History

SIA License (beneficial)

Job description

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Shift Manager - Newcastle, Newcastle upon Tyne

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Client:

LOOMIS

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

740a9672f5ba

Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Our Newcastle Transport branch is seeking an experienced Shift Manager.

Hours: 40 hours per week

Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?

As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team is motivated and supported, and our customers receive the best service.

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are part of the Loomis Group, a worldwide security sector leader.

Who are we?

Loomis UK is a cash handling company supporting businesses throughout the UK with cash and coin collection and delivery services, ATM management, and replenishment services.

The role

As a Shift Manager, you will join a supportive and friendly team, providing vital cash transportation services in your local area.

Reporting to the Operations Manager, you will oversee daily branch operations, managing Delivery Drivers & Vault Operatives, ensuring safety, cost-effectiveness, and compliance with customer service standards.

You will promote our “Customer First” approach through product knowledge and understanding of Loomis solutions, aligning with customer needs and quality standards.

The role requires flexible working hours, and as a key holder, you may be required to respond to alarms outside regular hours on a roster basis.

Please view the full job description/person specification.

About you

To succeed, you need previous experience as a Shift Manager or similar, with strong leadership skills.

You should be confident in communication, have high integrity, attention to detail, and be a team player.

Exceptional customer and commercial focus, with the ability to review performance and deliver customer satisfaction, is essential.

Experience in customer management and leadership is required.

Specific criteria

You must pass criminal record, credit, and ID checks.

You need a verifiable 5-year employment/unemployment/educational history.

An SIA license is beneficial but not essential; we can support you in obtaining one.

In return, we offer:

• 33 days annual leave (including bank holidays)
• Life Assurance
• Employee Assistance Programme
• A safe and supportive culture
• MyRewards discounts
• Cycle to Work scheme
• Progression opportunities

You will receive training and ongoing development opportunities.

If customer service is your passion and you want to grow your career, apply today with your CV and full job history.

We look forward to your application.