Shift Manager – Full-Time (36 Hours/Week)

Heron Foods; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Cardiff is seeking a Shift Manager to play a central role in daily operations. Responsibilities include leading the team to maintain store standards, providing excellent customer service, and managing stock deliveries. Ideal candidates will have supervisory experience in retail and strong leadership skills. Competitive benefits like staff discounts and career development opportunities are offered.

Benefits

10% Staff Discount

Access to training and leadership development

24/7 GP access for support

Long-service awards

Qualifications

• Previous experience in a supervisory or team leader role in retail or similar environments.
• Strong, motivational leadership style.
• Ability to stay organized and adaptable under pressure.

Responsibilities

• Lead and motivate the team to maintain high store standards.
• Provide excellent customer service and handle customer queries.
• Keep the store well-presented and fully stocked.
• Support stock deliveries and stockroom management.
• Act as a keyholder for store opening and closing.

Skills

Leadership skills

Communication skills

Problem-solving skills

Organizational skills

Job description

Overview

As a Shift Manager, you'll play a central role in the store's daily operations.

Responsibilities

• Leading and motivating the team during your shift to maintain high store standards
• Providing excellent customer service and confidently handling customer queries
• Keeping the store well-presented and fully stocked
• Supporting stock deliveries and efficient stockroom management
• Acting as a keyholder, with responsibility for store opening and closing

Qualifications

• Previous experience in a supervisory or team leader role in retail or similar environments
• A strong, motivational leadership style
• Great communication and problem-solving skills
• The ability to stay organised and adaptable under pressure

Benefits

• Staff Discount: 10% off at Heron Foods and B&M stores
• Career Development: Access to training and leadership development through Future Flyers
• Wellbeing Support: 24/7 GP access for you and your household, plus free, confidential support
• Rewarding Extras: Long-service awards, colleague discounts, and much more