Shift Manager - FT

Arby's, Inc.; Street; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic and family-focused team that values personal and professional growth while providing exceptional service to customers. In this role, you will lead and inspire your team to create a welcoming environment, ensuring that every customer has a positive experience. With flexible scheduling, opportunities for career advancement, and a variety of health benefits, this position offers a chance to make a real difference in the community. If you are passionate about leadership and customer service, this is the perfect opportunity for you to thrive and enjoy your work!

Benefits

Free and discounted meal benefits

Health/Dental/Vision/Life Insurance

Short Term Disability

Long Term Disability

Paid Time Off

Employee Referral Bonus Opportunities

Years of Service Program

401(k) Plan

Qualifications

• Ability to lead a diverse team and provide exceptional customer service.
• Strong communication skills and ability to work in a fast-paced environment.

Responsibilities

• Inspire and support your team to provide excellent service to customers.
• Ensure restaurant cleanliness and safety by following guidelines.
• Provide coaching and feedback to team members for their development.

Skills

People-oriented relationship skills

Adaptability

Leadership

Customer service

Problem-solving

Education

High School Diploma or equivalent

Job description

$15.00 - $16.00 per hour

Employer: DRM Inc.

Why should you join the DReaM Team?

• To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
• As a member of our team, you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum.
• Additional benefits include free and discounted meal benefits, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
• Health/Dental/Vision/Life Insurance*
• Short Term Disability
• Long Term Disability
• Paid Time Off*
• Employee Referral Bonus Opportunities
• Years of Service Program
• 401(k) Plan*

What will you be doing in the restaurant?

• Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples include:
• Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
• Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
• Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
• Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
• Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
• Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
• Have FUN!

What does it take to join the fun & inspiring DReaM team?

• The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people-oriented relationship skills, and master foundational professional skills.
• Ability to occasionally lift up to 50lbs and use your hands to prepare the meatiest sandwiches.
• Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
• Experience leading a diverse team in a restaurant capacity is preferred.
• Adequate driving record to include a valid driver's license & insurance.
• Ability to work flexible hours and work independently as well as with a variety of personalities.
• Background check completed satisfactorily; must be at least 18 years old.
• Ability to meet tight deadlines and work in a fast-paced environment.

DRM is EOE

*Based on Eligibility