Shift Manager – Fast-Pace Pizza Team, Growth & Perks

Domino's Pizza Group plc; Galashiels; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Excellent training and progression

Management training and support

Job summary

Domino's Pizza Group plc is seeking a proactive Shift Manager to lead busy shifts and motivate the team in a fast-paced store in Galashiels. You will oversee daily operations, ensure quality and service standards, and manage rotas to meet targets.

We offer strong training, career progression, and a staff discount. Availability for evenings and weekends is required, with training increments leading to higher pay.

Qualifications

• Supervisory or management experience in hospitality, retail, or food service.
• Passion for customer service and leading a team.
• Strong organisation and communication skills.
• Ability to stay calm under pressure in a fast-paced environment.
• Availability for evenings and weekends is required.

Responsibilities

• Lead and motivate your team during shifts to deliver excellent service and quality.
• Oversee day-to-day operations so the store runs smoothly and efficiently.
• Monitor product quality, speed of service, and order accuracy.
• Manage rotas and shift planning to ensure right staffing at all times.
• Support and coach team members to develop skills and confidence.
• Maintain store hygiene and safety procedures at all times.
• Ensure deliveries and food storage meet brand and food safety standards.
• Manage customer satisfaction and resolve in-store issues professionally.
• Work with the Store Manager to drive sales and meet targets.
• Ensure compliance with brand standards, health and safety, and security policies.
• Support local marketing initiatives and store promotions.

Skills

Team leadership

Customer service

Organisational skills

Communication skills

Calm under pressure

Evenings & weekends availability

Job description

Domino's Pizza Group plc is seeking a proactive Shift Manager to lead busy shifts and motivate the team in a fast-paced store in Galashiels. You will oversee daily operations, ensure quality and service standards, and manage rotas to meet targets.

We offer strong training, career progression, and a staff discount. Availability for evenings and weekends is required, with training increments leading to higher pay.