Shift Manager (Evenings)

Greggs Plc; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

Rejoignez Greggs en tant que Shift Manager et faites partie d'une équipe dédiée à offrir une expérience client exceptionnelle. Vous serez responsable de la gestion de l'équipe, assurant des standards élevés tout en servant les clients avec le sourire. Ce rôle exige des compétences en leadership et un souci du service. Profitez d'avantages tels qu'un salaire compétitif, des réductions pour les employés et un environnement de travail inclusif.

Benefits

Rémunération compétitive payée chaque semaine

Réduction jusqu'à 50% sur les produits Greggs

Boissons chaudes gratuites pendant votre shift

Pauses payées

Partage de 10% des bénéfices

Application de santé et bien-être

Congés annuels grandissants

Plans d'actionnariat pour investissement et épargne

Régime de pension avec contributions jusqu'à 7%

Aide et assistance confidentielles

Qualifications

• Expérience antérieure en supervision dans un environnement axé sur le client.
• Passion pour le service client exceptionnel.
• Capacité à soutenir une culture inclusive et à reconnaître la valeur de la diversité.

Responsibilities

• Inspirer l'équipe pour atteindre d'excellents résultats.
• Servir les clients de manière rapide et amicale.
• Préparer des produits, y compris la fabrication de sandwiches.

Skills

Leadership

Service client

Fiabilité

Job description

Join us as a Shift Manager and be part of a team that puts customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in providing a brilliant shopping experience, whether customers order in store or online.

While no two shifts are the same, a typical shift includes:

• Inspiring the team to deliver outstanding results and maintaining high standards
• Leading by example and serving customers in a fast and friendly manner
• Preparing products, including making sandwiches and managing ovens
• Ensuring displays are fully stocked with a variety of options
• Keeping the shop clean, tidy, and presentable

What we offer you

• Competitive pay paid weekly
• Colleague discount up to 50% off Greggs products for you and a family member
• Free hot drinks during your shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App offering Remote GP and Physiotherapy services
• Growing holiday entitlement as your career progresses
• Colleague share plans for investing and saving
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline
• Long service awards to celebrate milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You are reliable with natural leadership skills and a passion for exceptional customer service. You support an inclusive culture, recognizing that diversity is valuable.

If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we want to hear from you. Apply now!

About us

At Greggs, we love what we do and have fun! Our culture — how we behave and support each other — makes us unique. Everyone is welcome at Greggs. We value diversity and want all colleagues to feel comfortable and authentic at work. Read more about us here.